Do you see the business need for a chief artificial intelligence officer at the c-level for retailers and consumer brands? What advice would you have for making the right hire and positioning the roll relative to data scientists, CIOs and the rest of the c-team? Interactive Edge’s CEO, Zel Bianco comments, Read more…
Where do you see grocers falling most short on the in-store experience? Which of the shortfalls cited in the article is hardest to overcome? Interactive Edge’s CEO, Zel Bianco comments, featured on RetailWire’s Braintrust : Of course this comes down to money, especially for skilled and informed help. Help is Read more…
What do you think of Aspectiva’s technology and the appeal of attribute-based product recommendations? How might Walmart benefit? Will AI take user-generated content and online reviews to another level in the shopper journey? Interactive Edge’s CEO, Zel Bianco comments, featured on RetailWire’s Braintrust : It’s one giant step closer to Read more…
How can retailers develop technology strategies that keep pace with the rapid rate of industry change? What are the pros and cons of implementing long-term, company-wide changes vs. faster, more focused projects? Interactive Edge’s CEO, Zel Bianco comments, featured on RetailWire’s Braintrust : I really hope this is true. So Read more…
What do you see as current areas of strength for Walmart and those in need of improvement? Do you expect Walmart to be in a stronger or weaker competitive position a year from now? Interactive Edge’s CEO, Zel Bianco comments, featured on RetailWire’s Braintrust : As McMillon stated, they are Read more…
Has expertise in technology become a core competency that a CEO can no longer delegate to others? Are tech vendors in some ways acting as enablers of a short-term IT investment mentality? Interactive Edge’s CEO, Zel Bianco comments: Yes and no. Clearly a good CEO needs to keep up with Read more…
Do you think Whole Foods has more room to raise prices than other grocers or is it limited by its recent promises to lower prices? Are you concerned that higher prices may decrease consumer spending at retail over the next year? Interactive Edge’s CEO, Zel Bianco comments: My sense is Read more…
Do you see AI and the cloud solving many of retail’s challenges around inventory visibility, unified commerce and underutilization of data? Where do you see the biggest near-term versus long-term benefits of the technologies? Interactive Edge’s CEO, Zel Bianco comments: I’ve been talking about the benefits of utilizing multiple data Read more…
How transparent should retailers be in giving consumers information on inventory availability? Should the goal be active (as close to real-time inventory availability as possible) or passive (only out-of-stock disclosure)? Interactive Edge’s CEO, Zel Bianco comments: Why not provide complete and total visibility? There is nothing more frustrating for the Read more…
Do you have more praise or criticism for Gillette’s “Is this the best a man can get?” ad? Is it fair game for brands with products for men to build messages around the #MeToo movement? Interactive Edge’s CEO, Zel Bianco comments: Quite frankly, I don’t understand why this received so Read more…