Is offering predictive suggestions at the drive-thru a good way to upsell, and could other restaurants benefit from such an offering? Could privacy concerns surrounding the scanning and saving of license plate data make people less interested in interacting with McDonald’s via drive-thru? Interactive Edge’s CEO, Zel Bianco comments, featured Read more…
How can retailers best judge what AI solutions will and won’t help them improve the performance of their operations and make shopping more engaging for consumers? How can they avoid being “taken for a ride” by those promoting AI as a panacea for all the retailer’s woes? Interactive Edge’s CEO, Read more…
Does the slotting-fee culture in the grocery channel still weigh heavily against smaller brands? Has resolving such allocation barriers become more important as smaller brands appear destined to drive food trends? Any suggestions? Interactive Edge’s CEO, Zel Bianco comments, featured on RetailWire’s Braintrust : Young people — and I just Read more…
Do you think it’s a good idea for companies to enumerate and explain political and social positions in the way Amazon has? How sold are you on Amazon’s attempt to position itself as a socially responsible company? Interactive Edge’s CEO, Zel Bianco comments, featured on RetailWire’s Braintrust : I call Read more…
What are the biggest lessons to take from Kellogg’s progress with its digital transformation? What are the biggest hurdles for a large CPG company seeking to become a digitally-enabled organization? Interactive Edge’s CEO, Zel Bianco comments, featured on RetailWire’s Braintrust : I just finished reading a book called Predictable Success. I Read more…
Could grocery stores impact social isolation with such initiatives as “Coffee Corners” and “Chatter Checkouts”? Do you think people would make use of these types of services, and are there other — perhaps better — ways that retailers could help alleviate social isolation? Interactive Edge’s CEO, Zel Bianco comments, featured Read more…
How important is it for Apple or other established brands to build palatial showcase flagships at this stage in their growth? What aspects of the renovated Apple Fifth Avenue appear to offer the most appeal? Interactive Edge’s CEO, Zel Bianco comments, featured on RetailWire’s Braintrust : There are not many Read more…
How appealing is the offer of free same-day delivery for apparel, footwear and other soft lines categories prevalent at department stores? What execution hurdles do you see for Macy’s as it seeks to ramp up same-day delivery? Interactive Edge’s CEO, Zel Bianco comments, featured on RetailWire’s Braintrust : The pressure Read more…
What does the near-term future of artificial intelligence in retail look like? What will be the most broadly deployed AI retail application in the next few years? What comes after AI? Interactive Edge’s CEO, Zel Bianco comments, featured on RetailWire’s Braintrust : AI has tremendous potential and it has already Read more…
Is it the responsibility of retailers to address gaps in society’s well being? Do you think that doing good correlates with doing well in business? Interactive Edge’s CEO, Zel Bianco comments, featured on RetailWire’s Braintrust : It is everyone’s responsibility. CPGs, retailers, and consumers must and should pitch in and Read more…