DISCUSSION QUESTIONS: What do you see as the biggest challenges facing retailers and their technology suppliers and consultants as a result of the coronavirus outbreak? What workarounds will be most effective in limiting the disruptions that result from the realities of working in the current environment?
Interactive Edge’s CEO, Zel Bianco comments, featured on RetailWire’s Braintrust :
We have no choice but to do our work virtually. It takes getting used to but the work can get done if you enable your team to take responsibility and use their best judgment. With the tools we have at our disposal, there is really no excuse not to continue the work that needs to get done. I would argue that if we don’t continue to press on, safely, I might add, we will be in even worse shape once the worst of the coronavirus is over.
We have found that working remotely has forced us to be more focused and more committed to being clear with our communications with our clients and with each other.
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