DISCUSSION QUESTIONS: Does customer loyalty work differently in grocery than in other retail channels? Is relationship building easier for grocers due to more frequent shopper visits? Interactive Edge’s CEO, Zel Bianco comments, featured on RetailWire’s Braintrust: Yes it does, as we go shopping for groceries much more often than shopping Read more…
DISCUSSION QUESTIONS: Has the supply chain crisis exposed the underlying risks of just-in-time inventory management? Should just-in-time approaches at retail be retired, adjusted or brought back once the supply chain bottlenecks are resolved? Interactive Edge’s CEO, Zel Bianco comments, featured on RetailWire’s Braintrust: The option to keep additional supply for Read more…
DISCUSSION QUESTIONS: Do you think that QR code-based menu and payment solutions, and pay-at-table technology, are what customers are looking for from restaurants? What do you see as the most purposeful technology being used by restaurants at this point in time? Interactive Edge’s CEO, Zel Bianco comments, featured on RetailWire’s Read more…
DISCUSSION QUESTIONS: Do customers care who handles their purchases, customer service questions or returns? Can retailers maintain seamless customer experiences via separate physical and digital operations? Interactive Edge’s CEO, Zel Bianco comments, featured on RetailWire’s Braintrust: Unfortunately retailers, or restaurants for that matter, are generally on the losing side when Read more…
DISCUSSION QUESTIONS: Are you or your team planning on attending, exhibiting or speaking at trade shows in the coming months? If so, what precautions are you taking and do you have any recommendations for or requests from trade show organizers? Interactive Edge’s CEO, Zel Bianco comments, featured on RetailWire’s Braintrust: Read more…
DISCUSSION QUESTIONS: What obvious and less obvious factors are driving the appeal of strip centers and grocery-anchored retail? What do you suspect will be the hot spots of retail real estate in coming years? Interactive Edge’s CEO, Zel Bianco comments, featured on RetailWire’s Braintrust: Outdoor strip centers, I believe, are Read more…
DISCUSSION QUESTIONS: Do you think the concern bodegas have about being pushed out of existence by ultra-fast delivery is warranted? What can bodegas and other mom and pop c-stores do to remain relevant in the face of ultra-fast services? Interactive Edge’s CEO, Zel Bianco comments, featured on RetailWire’s Braintrust: We Read more…
DISCUSSION QUESTIONS: What are the pros and cons of a “narrow and deep” vendor mix? Do off-pricers likely face more downside risks or potential benefits with a more streamlined vendor base? Interactive Edge’s CEO, Zel Bianco comments, featured on RetailWire’s Braintrust: In my experience at DSW, I was frustrated with Read more…
DISCUSSION QUESTIONS: Why hasn’t the standard shopping cart been modified much since its arrival early in the twentieth century? Do you still see a tech-infused, self-steering future for grocery shopping carts? Interactive Edge’s CEO, Zel Bianco comments, featured on RetailWire’s Braintrust: I’d be very happy to get a cart that Read more…
DISCUSSION QUESTIONS: Will CVS be a stronger drugstore retailer as a result of its plan to close 900 stores, operate three distinct formats and utilize a different executive leadership model? Do you see this strategy as more of an offensive or defensive move? Interactive Edge’s CEO, Zel Bianco comments, featured Read more…