Why does it take a crisis for retailers to get innovative?

DISCUSSION QUESTIONS: What lessons does the COVID-19 crisis offer about the barriers retail management teams often encounter to innovation and experimentation? What’s the likelihood that legacy retailers will more readily embrace digitally-first approaches as the crisis lifts? Interactive Edge’s CEO, Zel Bianco comments, featured on RetailWire’s Braintrust : When it’s Read more…

Struggling retailers lay off workers and pay millions in executive bonuses

DISCUSSION QUESTIONS: How does the payout of large financial bonuses to top executives at struggling and bankrupt retailers affect the morale and performance of employees within those organizations? Do you think corporate America, specifically the retail industry, needs to rethink how employees from the frontline to the c-suite are compensated Read more…

Will retailers pass along or eat COVID-19 shipping surcharges?

DISCUSSION QUESTIONS: How do you expect retailers to address coronavirus-related delivery surcharges being placed on them by UPS and FedEx? Do you think American consumers will accept higher product prices or delivery fees for online orders considering the circumstances? Interactive Edge’s CEO, Zel Bianco comments, featured on RetailWire’s Braintrust : Read more…