DISCUSSION QUESTIONS: What are the primary reasons customer anger at companies is climbing? Do retailers and brands have a financial incentive to address the causes of this customer dissatisfaction? Interactive Edge’s CEO, Zel Bianco comments, featured on RetailWire’s Braintrust: Those service providers or retailers who put customer service and support Read more…
DISCUSSION QUESTIONS: What makes RetailWire “RetailWire” for you? Do you have any words of wisdom for Al, Rick and Santi as they move into the next phase of their lives? Interactive Edge’s CEO, Zel Bianco comments, featured on RetailWire’s Braintrust: Congrats Al, Rick and Santi and best wishes on your Read more…
DISCUSSION QUESTIONS: Do you expect the pop-up store trend to increase, decrease or remain the same in the next several years? Will Pop Up Grocer’s “emerging brand” value proposition differentiate it enough from other specialty grocers in New York City? Interactive Edge’s CEO, Zel Bianco comments, featured on RetailWire’s Braintrust: Read more…
DISCUSSION QUESTIONS: Do you agree that advanced analytics adoption is being held back by “a critical lack of employees with the right skills to design and use analytics tools”? What solutions do you see to encourage greater organizational adoption? Interactive Edge’s CEO, Zel Bianco comments, featured on RetailWire’s Braintrust: This Read more…
DISCUSSION QUESTIONS: Do grocers have the leverage it takes to strong-arm their suppliers into reducing prices? Is it wise or foolish at this time for retailers to exploit their clout? Interactive Edge’s CEO, Zel Bianco comments, featured on RetailWire’s Braintrust: This should not be about retailers strong-arming or exploiting their Read more…
DISCUSSION QUESTIONS: What do you think of the use of loud, classical music to deter loitering outside stores? Do you see better solutions to address this problem? Interactive Edge’s CEO, Zel Bianco comments, featured on RetailWire’s Braintrust: It’s definitely worth a try as it has worked in some instances but Read more…
DISCUSSION QUESTIONS: What form do you think “a national rollout of Babies”R”Us” will take and what kind of success might it see? What do you expect Bed Bath & Beyond to do with Buybuy Baby? Interactive Edge’s CEO, Zel Bianco comments, featured on RetailWire’s Braintrust: When we visited my son and Read more…
DISCUSSION QUESTIONS: Should retailers hold consumers more accountable for stolen packages from doorsteps or apartment lobbies? What solutions do you see to reduce porch piracy? Interactive Edge’s CEO, Zel Bianco comments, featured on RetailWire’s Braintrust: I think retailers or delivery services should only be held accountable if it is clear Read more…
DISCUSSION QUESTIONS: Will Gen Z consumers become more or less interested in positive mental health messaging in the coming years? Will mental health oriented messaging remain exclusive to Gen Z and Millennials, or will brands serving Gen X and Boomers getting in on the action? Interactive Edge’s CEO, Zel Bianco Read more…
DISCUSSION QUESTIONS: Did Walmart gain a marketing advantage running commercials during World Cup broadcasts? Do you agree that the World Cup has largely been a missed marketing opportunity for U.S. retailers? Interactive Edge’s CEO, Zel Bianco comments, featured on RetailWire’s Braintrust: Watching many of the matches here in NYC, all Read more…